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Monetize illegal usage

Use case: when an EDA software company uncovered pervasive illegal usage, and were unable to address the issue or recover lost revenue with a competing product, they changed their license compliance solution to SmartFlow. Learn how switching to SmartFlow helped the company transform illegal usage events into a major customer win.

GOAL: MONETIZE MISUSE
INDUSTRY: EDA SOFTWARE
USE CASE: SWITCH TO SMARTFLOW

Challenge

A small, independent company that creates the leading engineering design automation (EDA) software tools for filter synthesis, analysis and optimization realized that they had an issue with non-compliance. Their advanced technology for aerospace/defense, communications design and manufacturing applications was being pirated and used illegally.

The EDA company’s solution is highly sophisticated and specialized, and therefore very high-value software – so they took action immediately.

The company invested in an anti-piracy software that promised to deliver the ability to recover a large percentage of the lost license revenue. However, it was not very accurate at identifying the exact organizations involved in illegal use. This left the EDA company open to falsely accusing good customers and unable to recover revenue. The problem was further compounded by confusion about how the technology worked and poor support services.

The result of adopting that anti-piracy technology was damage to the company’s reputation and very little revenue recovered, less than the cost of the provider’s services.

Solution

The EDA company still needed an effective way to address illegal use and recoup license fees, so they contacted Cylynt. After hearing the analysis and recommendations, the EDA company was convinced by the difference in approach and expertise, and implemented SmartFlow.

SmartFlow‘s superior technology immediately discovered unlicensed usage of the EDA software at a leading global telecommunications company with a research and design facility in China.

Companies with facilities around the world often unknowingly have rogue employees who download illegal software, putting the entire organization at risk. Being aware of this, Cylynt helped the EDA company to approach the telecom giant and make them aware that they had an internal piracy problem without compromising the corporate relationship.

SmartFlow’s advanced technology was able to identify the exact infringing machines, document multiple data points including contact information, and link them to the organization. This provided undeniable proof to the telecom company that it had employees who were using illegal copies of the EDA company’s software.

Benefit

With SmartFlow, the EDA company was able to avoid acrimonious relations with a global giant, and transform a piracy problem into a major customer relations and financial win. They have recovered significant revenue, and won a massive new customer.

SmartFlow helps the EDA company know exactly who is using their software, where and when. The solution delivers all the data needed to prove non-compliance and transform new illegal usage events into correctly licensed customers.

The interactive visual interface and powerful correlation engine in SmartFlow CMS makes it easier for the EDA company to prioritize illegal usage events and delivers higher match rates. This results in greater insights, higher productivity, and more revenue recovery.

License compliance is now an important part of the EDA company’s sales process and an additional revenue stream.

NEW CUSTOMER

massive global customer gained

CONTROL

of illegal software usage

RESOLUTION

of new piracy issues

SALES REVENUE

recovered from unlicensed use

What the company says about SmartFlow

“SmartFlow’s detailed piracy logs and concrete data have proven to be critically effective in convincing honest large company managers that piracy is occurring under their watch.”

“Large global companies may unwittingly have rogue employees who download illegal software. You have to stay on top of honest companies, just like you do the crooks and cheats.”

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TRANSFORM SOFTWARE LICENSE MISUSE INTO COMPLIANT CUSTOMERS

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Windmill Quarter
Dublin, D02 F588
Ireland
Tel: +353 (0)1 513 8640

CYLYNT LLC

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Building 4, Suite 200
Palo Alto, CA 94306
United States
Tel: +1 (424) 278-9990

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