What types of software misuse can Cylynt identify?

Cylynt helps teams investigate patterns associated with unlicensed use, credential sharing, licence overuse, cracked software, shadow IT, and use in higher-risk locations. The relevant signals depend on the product, entitlement model, and deployment environment.

Does Cylynt work with SaaS and on-premises products?

Yes. SmartFlow supports SaaS, on-premises, and hybrid software models. Cylynt helps each vendor define evidence and workflows that reflect how its software is licensed and used.

Is the goal always to block users?

No. Blocking can be appropriate in some cases, but many vendors use credible usage evidence to educate customers, regularise entitlements, recover revenue, and improve customer success.

SmartFlow

Software Monetization

Software misuse costs you revenue every day.

From credential sharing to piracy, SmartFlow detects unlicensed use across SaaS, on-prem, and hybrid deployments — and helps you turn it into growth.

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Problem

Credential sharing undermines SaaS and on-prem subscriptions.
Piracy and cracks bypass license enforcement.
Overuse and misapplied licenses erode contract value.
Export control breaches expose vendors to regulatory and reputational risk.

Solution

SmartFlow gives you the visibility to stop misuse
—  and turn it into growth.

Outcomes

Revenue recovery
Stronger compliance
Churn prevention
Roadmap insight

Key Misuse Types We Detect

Credential Sharing
Piracy & Cracks
Overuse
Misapplied Licenses
Export Control Breaches

Credential Sharing

Multiple people share one login, bypassing seat-based pricing.
Distorts true usage; can leak 20–30% of revenue.
Cylynt’s advantage:
- 20 years of on-prem misuse detection applied to SaaS.
- Deep pattern recognition (device, location, travel logic, behavior).
- Low false positives (VPN/data center noise filtering).
Outcome: Actionable insights for Compliance and Sales to recover revenue and upsell seats.

From Blocking to Monetization

Compliance teams convert misuse into paying licenses.
Sales teams identify expansion where accounts are shared.
Customer Success spots churn risk and capacity needs.
Product aligns roadmap with usage data.
Export Compliance detects use in sanctioned regions.

1 — 3

Blocking vs Monetization

Blocking	Monetization
Stop misuse by blocking access	Turn misuse into revenue growth
IT / Security teams	Compliance, Sales, Customer Success, Product
Fingerprinting, hard enforcement, lockouts	Telemetry + analysis, usage insights, sales workflows
Friction, false-positive risk, unhappy customers	Seamless, data-driven, no disruption
Reduced fraud, reduced access	New logos, upsell seats, reduced churn
Built for fraud prevention	20+ years of compliance monetization expertise
Stricter controls, higher friction	Trust-based licensing; data as sales funnel

Who Benefits

Sales & Revenue Teams
Compliance Teams
Customer Success Teams
Product Teams
Export Compliance & Legal

How It Works

1 Capture Telemetry

SDKs for desktop apps; JS library for SaaS.

2 Secure Data Flow

Encrypted, minimal footprint.

3 SmartFlow Portal

Dashboards, case management, workflows.

4 Take Action

Compliance converts misuse; Sales upsells; CS retains; Product informs roadmap; Export monitors regions.

What our clients say

SmartFlow has provided us with a reliable stream of constant high quality leads. We drive millions a year from the data we generate from SmartFlow. Our ROI is above 30 times the cost. This is one of the best investments we have made.

Sales Director VFX Software vendor

Our legal customers have been complaining for years about the unfair competition they get from companies who used unlicensed software. Thanks to SmartFlow we have been able to identify the infringers and through our enforcement efforts, balance the market. We want to protect our clients and our industry, SmartFlow has been instrumental in achieving this.

BIM software vendor