01 · Find
Find the organization
Enrich company, address, and contact information using the available evidence and approved research sources.
Compliance intelligence
Turn software misuse into revenue opportunities.
License compliance workflowEvidence pipeline
Active
From signals to action
Turn product signals into qualified revenue opportunities.
Connect fragmented product and licensing telemetry to the organizations using your software, then give sales and compliance teams cases they can act on.
AndréAI Research Agent
Specifically trained for software license compliance
Put André on the case.
André investigates the evidence behind suspected noncompliance, identifies the organizations involved, checks whether each case is commercially defensible, and documents how he reached his conclusion.
Research at machine speed. Engagement stays human.
AndréQualification workflow
Research complete
Case qualification
Evidence review complete
Organization identifiedVerified
Evidence sanity-checkedPassed
Customer-specific checks appliedPassed
Sources and reasoning recordedLogged
Recommended case statusQualified
Ready for Engagement
02 · Test
Test the evidence
Apply customer-specific checks, review data quality and plausibility, and challenge signals with innocent explanations.
03 · Explain
Explain the conclusion
Record sources, checks, and reasoning in the case checklist and audit log for a transparent human review.
04 · Hand off
Prepare the human handoff
Qualify strong cases, abort weak ones, and route uncertainty to Needs Human Review. Only a person can begin engagement.
Bring your data
Every useful signal.
One investigative view.
Start with telemetry you already collect or add platform-specific SDKs for Windows, macOS, and Linux. Separate events become a coherent machine, organization, and case history.
01 · Native
SmartFlow SDKs
A family of platform-specific SDKs for Windows, macOS, and Linux.
02 · Existing
Other SDKs
Ingest useful data already collected through third-party or legacy SDKs.
03 · License
Licensing systems
Use license heartbeats, entitlement context, and related licensing fields.
04 · Product
In-house telemetry
Bring product logs, update checks, phone-home events, and other vendor-controlled signals.
Evidence pipeline
From raw telemetry to qualified cases.
1Aggregate events into machinesResolve
2Enrich signals with approved sourcesEnrich
3Connect machines to organizationsIdentify
4André qualifies or escalates casesQualify
5A person reviews and begins engagementDecide
Examples of supported machine-level signals
Hardware IDsComputer IDsHostnamesUsernamesMAC addressesIP addressesWi-Fi signalsLicense fields
Authorized enrichment sources can add context – for example, resolving Wi-Fi BSSIDs through geolocation services to improve location accuracy. No single signal is treated as conclusive on its own.
Built around the outcome
A compliance pipeline the business can use.
SmartFlow brings investigation and commercial workflow together so every team works from the same evidence.
CEO · CRO · Head of Sales
Create a measurable compliance pipeline.
See qualified opportunities, engagement progress, conversion, and recovered revenue in one purpose-built workflow.
Compliance teams
Investigate with a clear evidence trail.
Review telemetry, enrichment, configurable checks, sources, reasoning, and the complete audit log.
Sales teams
Turn noncompliant use into paying customers.
Begin a proportionate, informed conversation using a qualified case – not an unexplained alert or automatic lockout.
A specialist system – not another license manager
SmartFlow investigates use. Your licensing platform governs access.
The two systems solve different problems and work best together.
License compliance investigation and CRM
- Investigates how software is actually used
- Correlates machine, network, usage, and organization signals
- Builds evidence around suspected noncompliance
- Qualifies and manages compliance cases
- Supports human-led sales and compliance engagement
Access, keys, seats, and entitlements
- Creates and manages usage rights
- Manages keys, seats, features, and subscriptions
- Validates whether access is licensed or entitled
- Grants, renews, or denies product access
- Remains the system of record for entitlements
Deploy, protect, connect
Designed for sensitive investigations.
Start from the data you have, preserve tenant separation, and move qualified work into the systems your teams already use.
Start now – or instrument the next release.
Customers with existing telemetry can begin sending data immediately. SDK integration normally takes a few weeks, followed by the vendor’s product release and adoption cycle.
Keep every tenant and case controlled.
The hosted multi-tenant SaaS platform uses database-level tenant isolation and encryption in transit and at rest.
Multifactor authenticationRole-based accessAudit loggingConfigurable retention
Fit into your commercial stack.
Move qualified case and workflow data into supported CRM platforms or connect approved internal systems through the REST API.
SFSalesforceMDMicrosoft DynamicsHSHubSpotAPIREST API
Surface higher-risk use for review.
Identify use in embargoed countries, or by organizations that should not be using the software, when the vendor supplies the relevant entitlement data.
Corroborated location and network evidenceVendor-provided entitlement context
Client experience
Evidence that changes commercial outcomes.
SmartFlow has provided us with a reliable stream of constant high quality leads. We drive millions a year from the data we generate from SmartFlow. Our ROI is above 30 times the cost. This is one of the best investments we have made.
Our legal customers have been complaining for years about the unfair competition they get from companies who used unlicensed software. Thanks to SmartFlow we have been able to identify the infringers and through our enforcement efforts, balance the market. We want to protect our clients and our industry, SmartFlow has been instrumental in achieving this.
Questions, answered
SmartFlow essentials.
The concise version of how the platform fits and deploys.
What is SmartFlow?
SmartFlow is a multi-tenant SaaS license compliance platform and purpose-built compliance CRM. It converts software telemetry into organization-level evidence, investigation cases, and human-led engagement workflows.
Does SmartFlow replace a licensing or entitlement platform?
No. Licensing and entitlement systems create and manage usage rights. SmartFlow works alongside them to investigate actual product use, apply entitlement context, qualify suspected noncompliance, and manage the resulting case.
What data can SmartFlow ingest?
SmartFlow can ingest data from its own Windows, macOS, and Linux SDKs, third-party SDKs, licensing systems, license heartbeats, application logs, update checks, phone-home events, and other vendor-controlled telemetry.
How long does implementation take?
A customer with existing telemetry can begin sending data immediately. A SmartFlow SDK implementation normally takes a few weeks. Useful data then accumulates as the instrumented product version is released and adopted.
What does André do?
André, the AI Research Agent, enriches case information, performs evidence and plausibility checks, applies customer-configured rules, and records sources and reasoning. He can qualify a case, abort a weak case, or mark an uncertain case as Needs Human Review. André has no external communication capability; a person decides whether and how to begin engagement.
How is SmartFlow data protected?
Customer tenants are isolated at the database level. Data is encrypted in transit and at rest, while multifactor authentication, role-based access, and audit logging help protect sensitive investigations. Retention periods can be configured for each customer.
Resources
Architectural Engineering Design (AED)
How an AED Company turned around reputational damage, unhappy customers, and significant revenue loss with SmartFlow.
Electronic Design Automation (EDA)
How an EDA company used SmartFlow to protect their IP.
Computer Generated Imagery (CGI)
How a leading Computer-Generated Imagery (CGI) software vendor turned piracy losses into over 10% revenue recovery.
Computer Aided Design and Manufacturing (CAD/CAM)
How a CAD software vendor generated $1.2m revenue and 100 new customers with SmartFlow.
See what your product telemetry can reveal.
See how SmartFlow can work with your existing telemetry, licensing systems, or product SDK.
Request a demo